rummy casino Privacy Policy

This privacy policy applies to the rummy casino platform. When you register, log in, or use any service on rummy, you voluntarily provide certain information. This policy explains how that information is collected, what it is used for, who it is shared with, and how it is kept secure.

Before reading this policy, it is a good idea to also review our Terms and Conditions page, as it contains detailed information about account management and user rights. By using rummy's services, you agree to the terms of this privacy policy.

rummy casino uses collected data only for specific legitimate purposes. The main purposes are listed below:

• Account management: Completing registration, identity verification, and login processes.
• Transaction processing: Completing deposits and withdrawals securely and resolving disputes.
• Customer support: Resolving issues via live chat or email.
• Security: Detecting fraud, unauthorized access, and multiple accounts.
• Promotional communications: Sending bonus and promotion information with your consent.
• Service improvement: Analyzing user experience to improve the platform.
• Legal compliance: Adhering to applicable laws and regulations.

rummy does not sell your personal information under any circumstances. Any changes to how data is used will be published on this page.

rummy shares your personal information in limited cases and only with trusted parties. These situations are described below:

rummy casino has put in place multiple technical and organizational measures to protect your information.

• SSL encryption: All pages on the site use SSL technology to encrypt data transmission.
• Secure servers: User data is stored on secure servers and firewalls are used to prevent unauthorized access.
• Access control: Only authorized staff have access to the data they need, and all access is logged.
• OTP verification: OTP verification is required for sensitive actions such as password changes and withdrawals.
• Regular audits: The effectiveness of security measures is reviewed on a regular basis.

However, no method of transmitting information over the internet is completely risk-free. We maintain industry-standard security, but guaranteeing 100% safety is not possible. For this reason, it is important to keep your password private and avoid logging in from unfamiliar devices.

rummy retains your personal information only for as long as it is needed for account management or to meet legal obligations.

• Information for active accounts is retained for as long as the account remains open.
• Transaction records are kept for a legally defined period even after an account is closed.
• Customer support communication history is deleted after a set period following resolution of the issue.
• Analytical data is generally stored anonymously and deleted after a defined period.

rummy casino believes that every user should have clear control over their own information. The following rights are ensured toward that goal:

• Right to access: You can view the information stored in your account at any time.
• Right to correction: You can contact the support team to correct any incorrect or outdated information.
• Right to opt out of marketing communications: You can request at any time to stop receiving promotional messages.
• Right to account closure: After closing your account, you can request deletion of your personal information beyond what is required by applicable legal retention periods.

To exercise these rights, contact rummy's customer support team. The Responsible Gaming guidelines also contain important information about user control, particularly regarding voluntary breaks and setting limits.

rummy casino takes all necessary steps to ensure that no one under 21 years of age can use this platform. Completing the age verification process at registration is mandatory. If it comes to our attention that a minor has opened an account by mistake, that account is closed immediately and the stored information is deleted.

We do not knowingly collect any information from minors. Parents and guardians are urged to remain vigilant to ensure that minors cannot access online gambling sites.

The rummy casino platform may include certain third-party services, such as game provider interfaces. These third parties have their own privacy policies that apply to their services. rummy is not responsible for the data collection or usage practices of these third parties.

When you follow an external link on our site, you will be subject to that site's own policies. For that reason, it is advisable to read the privacy policy of any external site before visiting it.

rummy may update this privacy policy from time to time. If any significant changes are made, they will be clearly announced on the website and a notification may be shown at login. Continuing to use the site after a policy change will be taken to mean that you have accepted the updated policy.

If you have any questions about any part of this policy, contact our 24/7 support team via live chat or email. To learn more about us, visit the About Us page.

For any questions, comments, or complaints about this privacy policy, contact the rummy casino support team:

• Email: [email protected]
• Live chat: Log in to the website and use the direct chat feature
• Language: Support is available in both Bengali and English
• Hours: 7 days a week, 24 hours a day

For answers to more general questions, visit our FAQ page — you will find answers there about accounts, payments, and bonuses.